1. Introduction
SmartMez ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document and email intelligence platform.
By using SmartMez, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Your name and email address (via Google OAuth)
- Profile information from your Google account
- Account preferences and settings
2.2 Google Services Data
With your explicit consent, we access and process:
- Gmail Data: Email content, metadata, attachments, and thread information for AI-powered search and analysis
- Google Drive Data: Files and folder contents from folders you specifically choose to sync
- This data is used solely to provide SmartMez's core functionality
2.3 Usage Information
- How you interact with our platform
- Search queries and AI interactions
- Workspace creation and collaboration activities
- Technical logs and error reports
3. How We Use Your Information
We use your information exclusively to:
- Provide Core Services: Enable AI-powered search and analysis of your documents and emails
- Create Workspaces: Organize your content into intelligent, searchable workspaces
- Enable Collaboration: Allow you to share workspaces with team members
- Improve User Experience: Enhance platform features and performance
- Provide Support: Respond to your questions and technical issues
- Ensure Security: Protect against fraud, abuse, and security threats
4. Google User Data - Limited Use Compliance
SmartMez's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4.1 Limited Use Principles
- Your Google data is used only to provide SmartMez's user-facing features
- Data is not transferred to third parties (except as specified below)
- Data is not used for advertising or sold to data brokers
- Human access to your data is strictly limited (see Section 5)
4.2 Permitted Data Transfers
We may transfer your data only for:
- Providing SmartMez features with your consent
- Security purposes (investigating abuse)
- Legal compliance requirements
- Business transfers (merger/acquisition) with explicit user consent
5. Data Access and Human Review
SmartMez employees and contractors do not read your personal data except in these limited circumstances:
- You provide explicit consent for specific support requests
- Security investigations (bug fixes, abuse prevention)
- Legal compliance requirements
- Aggregated, anonymized data for internal operations
6. Data Storage and Security
6.1 Storage
- Data is stored securely on Google Cloud Platform
- Email content is encrypted at rest and in transit
- We use industry-standard security measures
6.2 Data Retention
- Your data is retained while your account is active
- You can delete your account and all associated data at any time
- Deleted data is permanently removed within 30 days
- Some aggregate, anonymized data may be retained for analytics
7. Third-Party Services
SmartMez integrates with these third-party services:
- Google Services: Authentication, Gmail, and Google Drive APIs
- AI Services: Google Gemini for document analysis (data is processed securely)
- Vector Database: Pinecone for search functionality
- Email Service: SendGrid for system notifications
These services have their own privacy policies and security practices.
8. Your Rights and Controls
You have the right to:
- Access: View what data we have about you
- Correct: Update inaccurate information
- Delete: Remove your account and all data
- Export: Download your data
- Revoke: Disconnect Google services integration at any time
- Control: Choose which folders to sync and what data to share
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
SmartMez is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes via email or through the platform.
12. Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
13. Consent
By using SmartMez, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.